Privacy Policy

Our Commitment to Your Privacy

Prathap Safety Nets respects the privacy of website visitors and customers who contact us for safety nets, pigeon nets, invisible grills, cloth hangers and related installation services in Bangalore.

This policy applies to information received through bangloresafetynets.in, phone calls, WhatsApp messages, contact forms, inspections, quotations and service bookings.

The words “we”, “us”, “our” and “Prathap Safety Nets” refer to the service provider. The words “you”, “your”, “visitor” and “customer” refer to the person using our website or contacting us.

By using this website or voluntarily sharing your information with us, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide while contacting us, requesting a quotation or booking a service.

This information may include:

• Your name.
• Phone number and WhatsApp number.
• Email address, when provided.
• Service address or general location.
• Requested service type.
• Property and installation-area details.
• Photographs or videos shared by you.
• Preferred inspection or appointment time.
• Quotation, invoice and payment information.
• Messages, feedback and customer-support communications.

Please provide only information that is relevant to your enquiry or service requirement.

How We Use Your Information

Information collected from customers and website visitors may be used for legitimate business and service purposes.

We may use it to:

• Respond to service enquiries.
• Provide information about available services.
• Arrange inspections and installation appointments.
• Prepare quotations and invoices.
• Confirm measurements and installation requirements.
• Communicate about appointment changes or delays.
• Provide after-service support.
• Maintain service and transaction records.
• Improve our website, communication and customer service.
• Prevent fraudulent enquiries or website misuse.
• Comply with applicable legal obligations.

We do not use personal information for purposes that are unrelated to our business without an appropriate reason or permission.

Contact Forms and Website Enquiries

When you submit a website form, we may receive the information entered in the form together with technical information needed to transmit and protect the submission.

Form information may be used to contact you regarding the requested service, inspection, quotation or support enquiry.

Do not submit confidential information, account passwords, financial passwords, card PINs, OTPs or unrelated sensitive personal information through our website forms.

Phone Calls and WhatsApp Communications

When you contact us by phone or WhatsApp, your phone number, profile information made available through the platform, messages, files and communication history may be visible to us.

We may use these communications to understand your requirement, provide a quotation, schedule an appointment and deliver customer support.

WhatsApp is operated by a third party and is governed by its own terms and privacy practices. You should review those policies before sharing information through the platform.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand visitor activity and improve performance.

Cookies may include:

• Essential cookies required for website operation.
• Preference cookies that remember selected settings.
• Analytics cookies that help measure website activity.
• Advertising cookies, where advertising tools are enabled.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

Analytics and Advertising Technologies

We may use website analytics, call tracking, advertising measurement or conversion-tracking tools to understand how visitors use the website and whether marketing campaigns generate enquiries.

These services may collect information such as:

• IP address or approximate location.
• Browser, device and operating-system details.
• Pages visited and time spent on the website.
• Links, call buttons or WhatsApp buttons clicked.
• Referring websites or advertising campaigns.
• General interaction and conversion information.

Where required, these tools should be configured and used in accordance with applicable consent and privacy requirements.

When Information May Be Shared

We do not sell or rent customer personal information.

Information may be shared only where reasonably necessary with:

• Authorised employees or installation technicians.
• Service providers supporting website hosting or communication.
• Payment service providers chosen by the customer.
• Material suppliers where required to fulfil a custom order.
• Professional advisers or authorities where legally required.
• Business partners involved in completing the requested service.

We aim to share only the information necessary for the relevant task, service or legal requirement.

How We Protect Information

We take reasonable administrative and technical measures to protect information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

• Restricted access to customer information.
• Password-protected accounts and devices.
• Secure website hosting and encrypted connections.
• Limited sharing with authorised service personnel.
• Removal of information that is no longer reasonably required.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should avoid sending unnecessary confidential information through unsecured channels.

Data Retention

We may retain information for as long as reasonably necessary to respond to enquiries, complete services, provide support, maintain transaction records and meet legal or accounting requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Enquiries that do not result in a booking may be retained for a limited period for follow-up, record keeping, fraud prevention or service improvement.

Your Privacy Choices and Rights

Subject to applicable law and reasonable verification, you may contact us to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information no longer required.
• Withdraw consent for optional communication.
• Ask us to stop promotional communication.
• Raise a concern about how information has been handled.

Certain information may need to be retained where required for legal, transaction, warranty, security or dispute-resolution purposes.

Third-Party Links and Services

Our website may include links or integrations involving services such as WhatsApp, Google Maps, Google Analytics, social media, advertising platforms or payment applications.

Third-party websites and services operate independently under their own terms and privacy policies. We are not responsible for their content, security, availability or information-handling practices.

Clicking an external link may allow the third party to collect information according to its own policies.

Children’s Privacy

Our website and services are intended for adults who can request or authorise property installation services.

We do not knowingly collect personal information directly from children. A parent, guardian, property owner or authorised adult should contact us regarding child-safety installations.

If you believe that a child has submitted personal information without appropriate permission, contact us so that we can review and remove it where reasonably possible.

Photographs, Videos and Project Information

Customers may voluntarily share photographs or videos of balconies, windows, terraces, duct areas or other installation locations to help us understand the required service.

Please avoid including people, personal documents, vehicle numbers, security information or unrelated private details in photographs.

We will not intentionally publish identifiable customer photographs or property details for promotional use without permission.

Marketing Communications

We may contact existing or potential customers about an enquiry, quotation, inspection, appointment or service follow-up.

Promotional messages should be sent only where permitted and where the customer has provided appropriate consent or has an existing business relationship with us.

You may ask us to stop promotional communication by replying to the message or contacting us directly.

Business Transfers

If the business is reorganised, transferred, merged or sold, relevant customer and service information may be transferred as part of that transaction where permitted by applicable law.

Any new operator receiving such information should continue to handle it in accordance with applicable privacy obligations.

Legal Requirements

We may preserve or disclose information where reasonably required to comply with applicable law, respond to a lawful request, protect legal rights, investigate fraud or address a security concern.

Where possible and lawful, we aim to limit disclosure to the information relevant to the request.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, business processes or legal requirements.

The revised version will be published on this page with an updated effective date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

Contact Us About Privacy

For privacy questions, correction requests, deletion requests or concerns about information submitted to Prathap Safety Nets, contact us using the details below.

• Business Name: Prathap Safety Nets
• Phone and WhatsApp: +91 8867560846
• Service Location: Bangalore, Karnataka, India
• Website: bangloresafetynets.in